MCHRA Public Transit IVR System
Status
Existing
Descripton
Mid-Cumberland Human Resource Agency Interactive Voice Response. This is a customer interface component that calls transit riders and reminds them of their transit trip and provides approximate next-stop arrival times of the transit vehicle.
Stakeholder
MCHRAFunctionality
| Personal Information Access |
| Telecommunications System for Traveler Information |
Interfaces To
| MCHRA Public Transit Dispatch Center |