| Stakeholder | Role and Responsibility | 
|---|
| CTS | Provide transit passenger electronic fare payment on fixed route transit vehicles. | 
| Participate in evacuation planning and coordination to manage evacuation and reentry in the vicinity of a disaster or other emergency situation. | 
| Operate on-board systems to provide next stop annunciation. | 
| Operate real-time arrival information boards at transit stops and at transfer stations. | 
| Provide transit traveler information to the agency website, local private sector traveler information services, and the Tennessee 511 system. | 
| Coordinate with the Streets Department on transit signal priority. | 
| Operates fixed-route and paratransit services from central dispatch facilities responsible for tracking their location and status. | 
| Provide transit security on transit vehicles and at transit terminals through silent alarms and surveillance systems. | 
| MCHRA | Provide transit security on transit vehicles and at transit terminals through silent alarms and surveillance systems.  | 
| Operates demand response transit services from a central dispatch facility responsible for tracking vehicle location and status. | 
| Participate in evacuation planning and coordination to manage evacuation and reentry in the vicinity of a disaster or other emergency situation. | 
| Provide transit traveler information to the agency website, local private sector traveler information services, and the Tennessee 511 Traveler Information System. | 
| PACS | Provide transit security on transit vehicles and at transit terminals through silent alarms and surveillance systems.   | 
| Provide transit traveler information to the agency website, local private sector traveler information services, and the Kentucky 511 Traveler Information System. | 
| Participate in evacuation planning and coordination to manage evacuation and reentry in the vicinity of a disaster or other emergency situation. | 
| Operates demand response transit services from a central dispatch facility responsible for tracking vehicle location and status. |