Transit Vehicle Operator Assignment Functional Area

Description

Assignment of transit operators to runs in a fair manner while minimizing labor and overtime services, considering operator preferences, qualifications, accumulated work hours, and other information about each operator.

Included In

CTS Fixed-Route Dispatch Center
MCHRA Public Transit Dispatch Center

Functional Requirements

IDRequirement
1The center shall maintain records of a transit vehicle operator's performance. This may be done utilizing standardized performance evaluation criteria set forth by governmental regulations and transit operating company policies, assessing the transit vehicle operator's driving history, and assessing comments from the transit vehicle operator's supervisor(s) as well as noting any moving violations or accidents, supervisor comments, government regulations, and company policies.
2The center shall assess the transit vehicle operator's availability based on previous work assignments, accumulated hours, plus health and vacation commitments.
3The center shall assign transit vehicle operators to transit schedules based on their eligibility, route preferences, seniority, and transit vehicle availability.
4The center shall provide an interface through which the transit vehicle operator information can be maintained - either from the transit vehicle operator, center personnel, or other functions.
5The center shall generate supplemental vehicle operator assignments as required due to change events that occur during the operating day.