Center Secure Area Alarm Support Functional Area
Description
Collection and response to silent and audible alarms received from travelers in secure areas (such as transit stops, rest areas, park-and-ride lots) and from on-board transit vehicles.
Included In
Functional Requirements
| ID | Requirement | 
|---|
| 1 | The center shall collect silent and audible alarms received from travelers in secure areas (such as transit stops, rest areas, park and ride lots, modal interchange facilities). | 
| 2 | The center shall collect silent and audible alarms received from transit vehicles, originated by the traveler or the transit vehicle operator. | 
| 3 | After the alarm message has been received, the center shall generate an alarm acknowledgment to the sender. | 
| 4 | After the alarm message becomes a verified incident, the center shall determine the appropriate response. | 
| 5 | The center shall determine whether the alarm message indicates an emergency that requires the attention of public safety agencies, and forward alarm message data to the appropriate agency as necessary. | 
| 6 | The center shall forward the alarm message to center personnel and respond to the traveler or transit vehicle operator as directed by the personnel. |