Tennessee 511 IVR
Status
Existing
Descripton
Tennessee 511 Interactive Voice Response. TDOT contracts the IVR operation to a vendor. The IVR accepts 511 callers' requests, and provides responses to specific traveler information needs. This is the customer interface component of the 511 phone system.
Stakeholder
TDOTFunctionality
| Information Service Provider |
| Personal Information Access |
| Telecommunications System for Traveler Information |
Interfaces To
| Tennessee 511 System |