Transit Management for Johnson City Regional ITS Architecture Roles and Responsibilities

Stakeholder	Role and Responsibility
First Tennessee Human Resource Agency	Coordinate transit service with other regional transit providers.
	Participate in evacuation planning and coordination to manage evacuation and reentry in the vicinity of a disaster or other emergency situation.
	Provide transit traveler information to the agency website, local private sector traveler information services, and the Tennessee 511 Traveler Information System.
	Provide transit security on transit vehicles and at transit terminals through silent alarms and surveillance systems.
	Operates fixed-route and demand response transit services from central dispatch facilities responsible for tracking their location and status.
Johnson City Transit System	Participate in evacuation planning and coordination to manage evacuation and reentry in the vicinity of a disaster or other emergency situation.
	Provide real-time transit traveler information to the agency website, local private sector traveler information services, and the Tennessee 511 system.
	Provide transit security on transit vehicles and at transit terminals through silent alarms and surveillance systems.
	Provide transit passenger electronic fare payment on fixed-route and demand response transit vehicles.
	Provide schedule and fare information on transit kiosks.
	Operates demand response and fixed-route transit services from a central dispatch facility responsible for tracking their location and status.
	Operate on-board systems to provide next stop annunciation.
	Coordinate transit service with other regional transit providers.