| Stakeholder | Role and Responsibility |
|---|
| First Tennessee Human Resource Agency | Coordinate transit service with other regional transit providers. |
|---|
| Participate in evacuation planning and coordination to manage evacuation and reentry in the vicinity of a disaster or other emergency situation. |
| Provide transit traveler information to the agency website, local private sector traveler information services, and the Tennessee 511 Traveler Information System. |
| Provide transit security on transit vehicles and at transit terminals through silent alarms and surveillance systems. |
| Operates fixed–route and demand response transit services from central dispatch facilities responsible for tracking their location and status. |
| Johnson City Transit System | Participate in evacuation planning and coordination to manage evacuation and reentry in the vicinity of a disaster or other emergency situation. |
|---|
| Provide real–time transit traveler information to the agency website, local private sector traveler information services, and the Tennessee 511 system. |
| Provide transit security on transit vehicles and at transit terminals through silent alarms and surveillance systems. |
| Provide transit passenger electronic fare payment on fixed–route and demand response transit vehicles. |
| Provide schedule and fare information on transit kiosks. |
| Operates demand response and fixed–route transit services from a central dispatch facility responsible for tracking their location and status. |
| Operate on–board systems to provide next stop annunciation. |
| Coordinate transit service with other regional transit providers. |