Emergency Dispatch Functional Area
Description
'Emergency Dispatch' tracks the location and status of emergency vehicles and dispatches these vehicles to incidents. Pertinent incident information is gathered from the public and other public safety agencies and relayed to the responding units. Incident status and the status of the responding units is tracked so that additional units can be dispatched and/or unit status can be returned to available when the incident is cleared and closed.
Included In
Functional Requirements
| ID | Requirement |
|---|---|
| 01 | The center shall dispatch emergency vehicles to respond to verified emergencies under center personnel control. |
| 01 | The center shall dispatch emergency vehicles to respond to verified stolen vehicle under center personnel control. |
| 02 | Emergency management shall notify the owner any status changes that may indicate the vehicle is being stolen. |
| 02 | The center shall store the current status of all emergency vehicles available for dispatch and those that have been dispatched. |
| 03 | The center shall relay location and incident details to the responding vehicles. |
| 04 | The center shall track the location and status of emergency vehicles responding to an emergency based on information from the emergency vehicle. |
| 05 | The center shall store and maintain the emergency service responses in an action log. |
| 06 | The center shall coordinate response to incidents with other Emergency Management centers to ensure appropriate resources are dispatched and utilized. |
| 07 | The center shall receive traffic images to support dispatch of emergency vehicles. |
| 08 | The center shall provide the capability to request remote control of traffic surveillance devices. |
| 09 | The center shall process road and weather conditions to provide updates to responding personnel. |