Virginia 511 IVR - Personal Information Access Functionality
Subsystem Description
The Personal Information Access Subsystem (PIAS) provides the capability for travelers to receive formatted traffic advisories from their homes, place of work, major trip generation sites, personal portable devices, over multiple types of electronic media. These capabilities also provide basic routing information and allow users to select those transportation modes that allow them to avoid congestion, or more advanced capabilities to allow users to specify those transportation parameters that are unique to their individual needs and receive travel information. This subsystem provides travelers with the capability to receive route planning from the infrastructure at fixed locations such as in their homes, their place of work, and at mobile locations using personal portable devices and vehicle-based devices. In addition to end user devices, this subsystem may also represent a device that is used by a merchant or other service provider to receive traveler information and relay important information to their customers. This subsystem also provides the capability to initiate a distress signal and cancel a prior-issued manual request for help.