Tennessee 511 IVR
Status
Existing
Descripton
Tennessee 511 Interactive Voice Response. TDOT contracts the IVR operation to a vendor. The IVR accepts callers' requests and provides responses to specific traveler information needs. This is the customer interface component of the 511 phone system.
Stakeholder
TDOTFunctionality
Telecommunications System for Traveler Information |
Interfaces To
Tennessee 511 System |