| Stakeholder | Role and Responsibility |
|---|
| ETHRA | Participate in evacuation planning and coordination to manage evacuation and reentry in the vicinity of a disaster or other emergency situation. |
| Operate on-board systems to provide next stop annunciation. |
| Provide transit traveler information to the agency website, local private sector traveler information services, and the Tennessee 511 system. |
| Provide transit security on transit vehicles and at transit terminals through silent alarms and surveillance systems. |
| Provide transit passenger electronic fare payment on fixed route and demand response transit vehicles. |
| Operates fixed route and paratransit services from a central dispatch facility responsible for tracking their location and status. |