Mississippi 511 IVR
Status
Existing
Descripton
Mississippi 511 Interactive Voice Response. MDOT contracts the IVR operation to a vendor. The IVR accepts callers' requests and provides responses to specific traveler information needs. This is the customer interface component of the 511 phone system.
Stakeholder
MDOTFunctionality
Telecommunications System for Traveler Information |
Interfaces To
Mississippi 511 System |