Emergency Dispatch Functional Area

Description

Dispatch emergency vehicles to incidents, tracking their location and status. Pertinent incident information is gathered and relayed to the responding units.

Included In

THP Dispatch
All TN Municipal and County Emergency Dispatch Agencies
MHP Dispatch
All MS Municipal and County Emergency Dispatch Agencies
City of Memphis Police Department
City of Bartlett Police Department
Town of Collierville Police Department
City of Germantown Police Department
Shelby County Sheriff
City of Olive Branch Emergency Communications Center
Fayette County Sheriff
DeSoto County E-911
Arkansas State Police
Shelby County Fire Department
Fayette County EMS Dispatch
Municipal Public Safety Dispatch
DeSoto County EMS Dispatch
All Shelby County Emergency Dispatch Agencies
City of Southaven Police Department
City of Horn Lake 911 Dispatch
City of Millington Police Department

Functional Requirements

IDRequirement
1The center shall dispatch emergency vehicles to respond to verified emergencies under center personnel control.
2The center shall store the current status of all emergency vehicles available for dispatch and those that have been dispatched.
3The center shall relay location and incident details to the responding vehicles.
4The center shall track the location and status of emergency vehicles responding to an emergency based on information from the emergency vehicle.
5The center shall store and maintain the emergency service responses in an action log.
6The center shall provide the capability for digitized map data to act as the background to the information presented to the emergency system operator.
7The center shall receive traffic images to support dispatch of emergency vehicles.
8The center shall provide the capability to request remote control of traffic surveillance devices
9The center shall coordinate response to incidents with other Emergency Management centers to ensure appropriate resources are dispatched and utilized.