Emergency Response Management Functional Area

Description

Strategic emergency planning and response capabilities and broad inter-agency interfaces to support large-scale incidents and disasters, commonly associated with Emergency Operations Centers.

Included In

THP Dispatch
All TN Municipal and County Emergency Dispatch Agencies
MHP Dispatch
All MS Municipal and County Emergency Dispatch Agencies
City of Memphis Police Department
City of Bartlett Police Department
Town of Collierville Police Department
City of Germantown Police Department
Shelby County Sheriff
City of Olive Branch Emergency Communications Center
Fayette County Sheriff
DeSoto County E-911
Municipal Public Safety Dispatch
Shelby County Office of Preparedness
Fayette County EMA
Tennessee EMA
Mississippi EMA
DeSoto County EMA
All Shelby County Emergency Dispatch Agencies
City of Southaven Police Department
City of Horn Lake 911 Dispatch
Arkansas DEM
City of Millington Police Department

Functional Requirements

IDRequirement
1The center shall provide strategic emergency response capabilities provided by an Emergency Operations Center for large-scale incidents and disasters.
2The center shall manage coordinated inter-agency responses to and recovery from large-scale emergencies. Such agencies include traffic management, transit, maintenance and construction management, rail operations, and other emergency management agencies.
3The center shall provide the capability to implement response plans and track progress through the incident by exchanging incident information and response status with allied agencies.
4The center shall develop, coordinate with other agencies, and store emergency response plans.
5The center shall track the availability of resources and coordinate resource sharing with allied agency centers including traffic, maintenance, or other emergency centers.
6The center shall allocate the appropriate emergency services, resources, and vehicle (s) to respond to incidents, and shall provide the capability to override the current allocation to suit the special needs of a current incident.
7The center shall receive event scheduling information from Event Promoters.
8The center shall support remote control of field equipment normally under control of the traffic management center including traffic signals, dynamic message signs, gates, and barriers.
9The center shall provide the capability to remotely control and monitor CCTV systems normally operated by a traffic management center.
10The center shall provide the capability to request transit resource availability from transit centers for use during disaster and evacuation operations.
11The center shall assimilate the damage assessment of the transit, traffic, rail, maintenance, and other emergency center services and systems to create an overall transportation system status, and disseminate to each of these centers and the traveling public via traveler information providers.
12The center shall provide information to the media concerning the status of an emergency response.
13The center shall provide the capability for digitized map data to act as the background to the information presented to the emergency system operator.
14The center shall provide the capability for center personnel to provide inputs to the management of incidents, disasters and evacuations.
15The center shall collect information about the status of the recovery efforts for the infrastructure during disasters.
16The center shall provide the overall status of infrastructure recovery efforts to traveler information providers and media.
17The center shall provide the capability to communicate information about emergency situations to local population through the Emergency Telecommunications System.
18The center shall provide the capability to identify neighborhoods and businesses that should be informed of an emergency situation based on information collected about incidents including their severity, impacted locations, and recovery schedule.
19The center shall retrieve information from public health systems to increase preparedness for, and implement a response to biological, chemical, radiation, and other public health emergencies.
20The center shall manage coordinated inter-agency responses to incidents at an international border.