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Emergency Call-Taking Functional Area

Description:

Provides interface to the emergency call-taking systems such as the Emergency Telecommunications System (e.g., 911) that correlate call information with emergencies reported by transit agencies, commercial vehicle operators, or other public safety agencies. Allows the operator to verify the incident and forward the information to the responding agencies.

 

Included in:

California Office of Emergency Services Operations Centers
CHP Dispatch Centers
County and Local Emergency Operation Centers
County Public Safety Dispatch Centers

For more information regarding this project, contact Bill Tournay at Bill_Tournay@dot.ca.gov

For more information regarding this project's web site, contact Melissa Hewitt at Melissa.Hewitt@kimley-horn.com