Memphis Urban Area ITS Architecture

MATA Dispatch Center

Status

Existing

Description

Memphis Area Transit Authority central dispatch for fixed route and paratransit operations.

Stakeholders

Stakeholder	Role	Role Status
MATA	Owns	Existing

Functionality

Transit Management Center
Emergency Management Center
Center

Interfaces To

(View Context Diagram)

All MS Municipal and County TOCs
All TN Municipal and County TOCs
ARDOT Crittenden County Local TOC
ARDOT District 1 TMC
Arkansas TSIS/IDrive Arkansas.com
City of Bartlett Police Department
City of Bartlett TOC
City of Germantown Police Department
City of Germantown TOC
City of Memphis Engineering Division
City of Memphis Parking Management System
City of Memphis Police Department
City of Memphis Public Works Division
City of Memphis TOC
City of West Memphis TOC
DARTS Dispatch Center
Delta HRA Transportation Dispatch Center
Financial Service Provider
Greater Memphis Regional Express Bus Dispatch Center
MATA Bus Arrival Status Boards
MATA Data Archive
MATA Fixed-Route Vehicles
MATA Mobile App
MATA Paratransit Vehicles
MATA Ticket Vending Machines
MATA Transit Facility CCTV Surveillance
MATA Trolleys
MATA Website
MDOT Northwest Regional TMC
Memphis and Shelby County Health Department Pollution Control
Memphis MPO Data Archive
Municipal Public Safety Dispatch
Municipal TOC
Municipal/County Maintenance
National Weather Service
Private Sector Traveler Information Services
Private Transit Information Provider
Private Transportation Providers
Private Travelers Personal Computing Devices
Rail Operations Center
Shelby County Office of Preparedness
Shelby County Sheriff
Southwest HRA Transportation Dispatch Center
TDOT Maintenance Headquarters
TDOT Region 4 Construction Office
TDOT Region 4 District Operations
TDOT Region 4 TMC - Memphis
TDOT Statewide Information for Travelers (SWIFT)
Tennessee 511 System
Tennessee Bureau of Investigation
Town of Collierville Police Department