Memphis Urban Area ITS Architecture

Transit Services for Memphis Urban Area Regional ITS Architecture Roles and Responsibilities

Stakeholder	Role and Responsibility
DARTS	Provide transit traveler information to the agency website, local private sector traveler information services, and the Mississippi 511 Traveler Information System.
	Provide transit security on transit vehicles through silent alarms and surveillance systems.
	Operates demand response transit services from a central dispatch facility responsible for tracking vehicle location and status.
	Participate in evacuation planning and coordination to manage evacuation and reentry in the vicinity of a disaster or other emergency situation.
Delta HRA	Operates demand response transit services from a central dispatch facility responsible for tracking vehicle location and status.
	Participate in evacuation planning and coordination to manage evacuation and reentry in the vicinity of a disaster or other emergency situation.
	Provide transit traveler information to the agency website, local private sector traveler information services, and the Tennessee 511 System.
	Provide transit security on transit vehicles through silent alarms and surveillance systems.
MATA	Operates fixed route and paratransit services from a central dispatch facility responsible for tracking their location and status.
	Provide transit passenger electronic fare payment on fixed route transit vehicles.
	Provide transit security on transit vehicles and at transit terminals through silent alarms and surveillance systems.
	Coordinate with the City of Memphis Engineering Division on transit signal priority.
	Provide transit traveler information to the agency website, local private sector traveler information services, and the Tennessee 511 system.
	Participate in evacuation planning and coordination to manage evacuation and reentry in the vicinity of a disaster or other emergency situation.
	Operate on-board systems to provide next stop annunciation.
	Provide real-time MATA Bus Arrival Status Boards at transit stops and bus location information on MATA Website and MATA Mobile App