Tennessee 511 System

Status: Existing

Description: 511 traveler information system central server.

Stakeholders

StakeholderRoleRole Status
TDOTOwnsExisting

Physical Objects

Transportation Information Center

Functional Objects

Functional ObjectDescriptionUser Defined
TIC Data Collection'TIC Data Collection' collects transportation–related data from other centers, performs data quality checks on the collected data and then consolidates, verifies, and refines the data and makes it available in a consistent format to applications that support operational data sharing between centers and deliver traveler information to end–users. A broad range of data is collected including traffic and road conditions, transit data, emergency information and advisories, weather data, special event information, traveler services, parking, multimodal data, and toll/pricing data. It also shares data with other transportation information centers.False
TIC Emergency Traveler Information'TIC Emergency Traveler Information' provides emergency information to the public, including wide–area alerts and evacuation information. It provides emergency alerts, information on evacuation zones and evacuation requirements, evacuation destinations and shelter information, available transportation modes, and traffic and road conditions at the origin, destination, and along the evacuation routes. In addition to general evacuation information, personalized information including tailored evacuation routes, service information, and estimated travel times is also provided based on traveler specified origin, destination, and route parameters. Updated information is provided throughout the evacuation and subsequent reentry as status changes and plans are adapted.False
TIC Interactive Traveler Information'TIC Interactive Traveler Information' disseminates personalized traveler information including traffic and road conditions, transit information, parking information, maintenance and construction information, multimodal information, event information, and weather information. Tailored information is provided based on the traveler's request in this interactive service.False
TIC Traveler Telephone Information'TIC Traveler Telephone Information' services voice–based traveler requests for information that supports traveler telephone information systems like 511. It takes requests for traveler information, which could be voice–formatted traveler requests, dual–tone multi–frequency (DTMF)–based requests, or a simple traveler information request, and returns the requested traveler information in the proper format. In addition to servicing requests for traveler information, it also collects and forwards alerts and advisories to traveler telephone information systems.False

Interfaces To

(View Context Diagram)

CARTA Care–A–Van Dispatch Center
CARTA Fixed Route Dispatch Center
Georgia 511 System
National Weather Service
Personal Computing Devices
TDOT Region 2 TMC – Chattanooga
TDOT Statewide Information for Travelers (SWIFT)
Tennessee 511 IVR