PS08-Roadway Service Patrols: HELP and Protect the Queue Programs

Status: Existing

Description

This service package supports roadway service patrol vehicles that monitor roads that aid motorists, offering rapid response to minor incidents (flat tire, accidents, out of gas) to minimize disruption to the traffic stream. If problems are detected, the roadway service patrol vehicles will provide assistance to the motorist (e.g., push a vehicle to the shoulder or median). The service package monitors service patrol vehicle locations and supports vehicle dispatch to identified incident locations. Incident information collected by the service patrol is shared with traffic, maintenance and construction, and traveler information systems.

Diagram

PS08-Roadway Service Patrols: HELP and Protect the Queue Programs

Includes Elements

TDOT Region 2 TMC – Chattanooga
TDOT Region 2 District Operations
TDOT Region 2 HELP Dispatch
TDOT HELP Vehicles
TDOT Protect the Queue Vehicles