MCHRA Public Transit IVR System
Status: Existing
Description
Mid–Cumberland Human Resource Agency Interactive Voice Response. This is a customer interface component that calls transit riders and reminds them of their transit trip and provides approximate next–stop arrival times of the transit vehicle.
Stakeholders
| Stakeholder | Role | Role Status |
|---|---|---|
| MCHRA | Owns | Existing |
Physical Objects
| Personal Information Device |
|---|
| Traveler Information Voice System |
Interfaces To
| MCHRA Public Transit Dispatch Center |
|---|