Transit Center Fare Management Functional Area

Description

'Transit Center Fare Management' manages fare collection and passenger load management at the transit center. It provides the back office functions that support transit fare collection, supporting payment reconciliation with links to financial institutions and enforcement agencies for fare violations. It collects data required to determine accurate ridership levels, establish fares, and distribute fare information. It loads fare data into the vehicle prior to the beginning of normal operations and unloads fare collection data from the vehicle at the close out of normal operations.

Included In

CTS Fixed–Route Dispatch Center
CTS Demand Response Dispatch Center

Functional Requirements

IDRequirement
01The center shall manage the actual value of transit fares for each segment of each regular transit route, including the transmission of the information to transit vehicles and transit stops or stations.
02The center shall provide the capability for a system operator to manage the transit fares and control the exchange of transit fare information.
03The center shall process the financial requests from the transit vehicles or roadside and manage an interface to a Financial Institution.
04The center shall support the payment of transit fare transactions using data provided by the traveler cards / payment instruments.
05The center shall collect data on fare payment violations and send the data, including images of the violator, to the appropriate enforcement agency.
06The center shall process requests for transit fares to be paid in advance.
07The center shall maintain a list of invalid traveler credit identities or bad tag lists that can be forwarded to transit vehicles and transit stops or stations.
08The center shall collect fare statistics data to implement variable and flexible fare structures.
09The center shall exchange fare and load information with other transit management centers, including potential Centralized Payments facilities.
10The center shall provide transit fare information to traveler information providers upon request.