Tennessee 511 IVR
Status
Existing
Descripton
Tennessee 511 Interactive Voice Response system. TDOT contracts the IVR operation to a vendor. The IVR accepts 511 callers' requests and provides responses to specific traveler information needs. This is the customer interface component of the 511 system.
Stakeholder
TDOTFunctionality
Information Service Provider |
Personal Information Access |
Telecommunications System for Traveler Information |
Interfaces To
Tennessee 511 System |