Stakeholders

The Regional ITS Architecture resulted from the consensus input of a diverse set of stakeholders, encompassing traffic, transit, public safety, and many other operating agencies at local, state, and national levels. It includes both public and private sectors and spans the organizations that manage, support, or are impacted by the surface transportation system, with particular focus on agencies that operate transportation systems in the region.

StakeholderDescription
City of JacksonMunicipal government for the City of Jackson, TN. Covers all city departments including those that deal with traffic and public safety.
Financial InstitutionHandles exchange of money for transit electronic fare collection.
Jackson Energy AuthorityEnergy provider for the City of Jackson. Also performs traffic signal maintenance.
Jackson Transit AuthorityTransit provider that operates both fixed route and paratransit service within the City of Jackson.
Jackson/Madison County Emergency Management AgencyEmergency management agency for the City of Jackson and all of Madison County.
Madison CountyCounty government for Madison County. Covers all county departments including EMS, Fire, Sheriff and Highway Departments.
MediaLocal media outlets. This can include television stations, newspapers, radio stations and their associated websites.
Municipal GovernmentMunicipal government for the City of Medon, City of Three Way, and other municipalities within the Region that are not specifically called out. Covers all city departments including those that deal with traffic and public safety.
NOAANational Oceanic and Atmospheric Administration, agency that gathers weather information and issues severe weather warnings.
Northwest Tennessee Human Resource AgencyAmong other Regional social services, the human resource agency operates demand response transit in a service area adjacent to the Jackson Region. While the agency does not serve patrons within the Region, they do enter the Region to bring their patrons to medical appointments in Jackson.
Other AgenciesThis stakeholder represents a wide variety of agencies. The associated elements are groups of agencies or providers that do not have a primary stakeholder agency.
Other StatesEmergency or traffic management agencies in other states adjacent to Tennessee. In the Jackson Region this includes Arkansas and Mississippi.
Private Information ProviderPrivate sector business responsible for the gathering and distribution of traveler information. This service is typically provided on a subscription basis.
Rail OperatorsCompanies that operate trains and/or are responsible for the maintenance and operations of railroad tracks.
Southwest Tennessee Human Resource AgencyAmong other Regional social services, the human resource agency operates Southwest HRA Transportation. Southwest HRA provides demand response transit service in the Region outside the Jackson Transit Authority service area.
System UsersAll of the users of the transportation system.
TDOTThe Tennessee Department of Transportation is responsible for the construction, maintenance, and operation of roadways in the State of Tennessee.
TEMATennessee Emergency Management Agency. The agency is responsible for emergency operations during a disaster or large scale incident.
Tennessee Bureau of InvestigationStatewide law enforcement agency responsible for issuing statewide Amber Alerts in TN.
Tennessee Department of Health and Human ServicesState department that manages funding for medical transportation services.
THPTennessee Highway Patrol. State law enforcement agency that enforces traffic safety laws as well as commercial vehicle regulations.