Virginia 511 IVR

Status

Existing

Descripton

Virginia 511 Interactive Voice Response. The IVR accepts callers' requests and provides responses to specific traveler information needs. This is the customer interface component of the 511 phone system.

Stakeholder

VDOT

Functionality

Information Service Provider
Personal Information Access
Telecommunications System for Traveler Information

Interfaces To

(View Context Diagram)

Virginia 511