Chattanooga Regional ITS Architecture

TIC Emergency Traveler Information Functional Area

Description

'TIC Emergency Traveler Information' provides emergency information to the public, including wide–area alerts and evacuation information. It provides emergency alerts, information on evacuation zones and evacuation requirements, evacuation destinations and shelter information, available transportation modes, and traffic and road conditions at the origin, destination, and along the evacuation routes. In addition to general evacuation information, personalized information including tailored evacuation routes, service information, and estimated travel times is also provided based on traveler specified origin, destination, and route parameters. Updated information is provided throughout the evacuation and subsequent reentry as status changes and plans are adapted.

Included In

TDOT Statewide Information for Travelers (SWIFT)
TDOT SmartWay Website
Tennessee 511 System

Functional Requirements

ID	Requirement
01	The center shall disseminate emergency evacuation information to the traveler interface systems, including evacuation zones, shelter information, available transportation modes, road closures and detours, changes to transit services, and traffic and road conditions at the origin, destination, and along the evacuation routes.
02	The center shall provide evacuation information to shelter providers.
03	The center shall disseminate wide–area alert information to the traveler interface systems, including major emergencies such as a natural or man–made disaster, civil emergency, child abductions, severe weather watches and warnings, military activities, and law enforcement warnings.
04	The center shall provide the capability for a system operator to control the type and update frequency of emergency and wide–area alert information distributed to travelers.
05	The center shall provide evacuation information to personal information devices.
06	The center shall provide evacuation information to connected vehicles.
07	The center shall maintain a set of evacuation routes based on various incident scenarios, e.g., storm, industrial accident, etc.
08	The center shall maintain a set of evacuation plans in the event that an evacuation is necessary, including: evacuation routes, call–plan, special needs evacuations, and shelter locations.
09	The center shall provide evacuees with information about available shelters that match their needs, including: location, availability, route, and special needs accommodated.
10	The center shall collect shelter data from multiple sources in accordance with the American Red Cross' National Shelter System format, including: type, location, availability, capability, route mapping to the shelter, traffic flow to and around the shelter, and weather conditions around the shelter.
11	The center shall support requests for evacuation assistance from individuals or groups requiring assistance.
12	The center shall match requests for evacuation assistance with the appropriate resource.
13	The center shall provide information concerning available resources along an evacuation route including information provided by other evacuees.
14	The center needs to provide evacuees with information regarding when they can return to their area, including evacuation return routes, evacuation return schedule, and evacuation return road conditions.